Chapel Hill residents can contact the Utility Company to learn about services, start or stop Utility services, or for billing and payment information. The EPA suggests limits on iron levels in drinking water, but they are just thatsuggestions, and not legally enforceable. "Residents in Fuquay-Varina's Northgate community would likely disagree. "Last month, brown water flowed from the kitchen faucet at the home of Amy Nammack-Weiss, who also lives in Robin's Wood. Whether your pipes are backed up or you need to replace frail and corroded lines, we can help. Here, the homes are painted in muted earth tones, which often match the color of the water. They have taken over some bad player water systems. According to a report by Clean Water for North Carolina, although the housing development is close to the town's public water connection, the developer donated a single lot to a private company, Heater Utilities (now owned by Aqua NC), to drill a community well for 30 homes.But the lot where the well was drilled, the report goes on, lay adjacent to a contaminated site that had been documented by state environmental officials more than 30 years ago.TCE, which is often used as a degreaser for metal, was detected in well water distributed to Northgate residents. But the rates would be subject to a full regulatory review when Aqua does eventually go in for a rate case and could be retroactively reduced several years hence if the commission deems they are not justified.

Hendersonville, NC 28792. "[The service man] says the system is old and needs to be upgraded," Nammack-Weiss tells Iron may be a nuisance, but toxic substances have been detected above legal limits in the water of Aqua NC customers in the 16-county Raleigh region over the last seven years, according to N.C. Department of Environment and Natural Resources (DENR) records.Among them are lead, copper, ethylene dibromidea probable carcinogen used in gasoline mixturesand TCE, a solvent also known as trichloroethylene that likely causes cancer, according to the EPA.Since 2005, there have been at least 170 instances in which Aqua NC water did not comply with state or federal laws regarding contamination levels, monitoring and public notification of violations in the Raleigh region, the records show.From 2008–2012, DENR issued only seven administrative penaltiessome of which covered multiple water violationsand fined Aqua just $650.Linda Raynor, head of DENR's compliance services in the Public Water Supply branch, says Aqua has corrected its violations. AquaHawk Alerting is a free service for City water customers that offers information about your water usage and allows you more control over water expenses. Water and wastewater service, however is typically supplied by municipal or authority-owned systems.However, many municipalities struggle with balancing budgets that include a long list of priorities, from water and wastewater infrastructure needs to schools, police and fire departments, roadways and bridges. In 2005, Aqua notified Northgate customers and installed a filter to remove the solvent. "Our water meets regulations, but we have naturally occurring materials in North Carolina like iron and manganese that cause discolored water," says Roberts of Aqua NC. 13 Aqua North Carolina B For Profit Yes Yes 1/1/2018 78,424 M Applicable to majority of customers. "• Aqua North Carolina is a subsidiary of Aqua America, a for-profit corporation headquartered in Bryn Mawr, Pa. Aqua NC entered the Triangle in 2004 after purchasing the Cary-based private water company Heater Utilities.• Aqua NC's president and CEO is Tom Roberts, who lives in Cary.

Description of the Annual North Carolina Water and Wastewater Rates Survey. We fix faucets, clear sewer lines and everything in between. The primary focus is removing iron and manganese from drinking water, which discolors tap water and upsets some customers, Roberts said.“The intention was, and the commission expects us to focus on, secondary water quality,” Roberts said. "Aqua America's 2011 annual report includes a photograph of a sink full of sudsy, clean waternot the brown, sediment-flecked liquid that often flows from Tony DeLuca's faucet.DeLuca has lived for seven years in Robin's Wood, a rural subdivision west of Chapel Hill.

With more than 130 years in operation, Aqua believes that water is a resource worth protecting, and we take our responsibility to protect and provide water services for the communities we serve seriously. Aqua North Carolina serves 298,000 people in 51 counties throughout the state operating 750 water systems.

We’ve got you covered. Monroe, NC 28110 Phone: 704-289-4444 Fax: 704-289-4442 E-mail: aqua.arc@hotmail.com Monday - Friday: 8:00A - 5:00P We are fully licensed and insured in North and South Carolina for your protection and peace of mind.