Can't Log In? 2. Authentication not remembered for 30 days If your Authenticator is not remembering you for 30 days even though the checkbox is ticked, please try logging into your account on the website to see if the issue continues. I've moved on to be self-employed and no longer have access to this phone. Log in with Google Log in with Apple Log in with Steam Log in with Facebook 3: Select 'Enable Authenticator' 4: Download the relevant app for your phone. Please only make one request and wait for it to arrive. Press J to jump to the feed. Press question mark to learn the rest of the keyboard shortcuts, https://support.runescape.com/hc/en-gb/articles/207051085, https://support.runescape.com/hc/en-gb/articles/206811835. If you can't access your account, resetting your password will also give you a hint to the email address used (don't worry you won't … So, how does it work? 5: Open the app and scan the QR code provided on the website . If so, follow these steps to troubleshoot the website issue. The RuneScape Authenticator is an additional layer of protection players can utilise on their accounts.It replaces the Jagex Account Guardian (JAG), by using an RFC-compliant time-based one-time password (TOTP) compatible with Google Authenticator.This algorithm can be used both on supported mobile devices and in desktop implementations. Both the time and timezone have to be correctly set on your phone. ', if you're already logged in select 'Disable Authenticator'. 13 comments. To disable the authenticator, click on the "disable authenticator" link. Setting the Authenticator - Desktop/laptop (Authy) Authenticator code not working. Please only make one request and wait for it to arrive. 2. Using Authenticator to protect your bank. it says "if your code isn't wokring make sure your cellphone time is right" but my cellphone time is right so i dunno what to do This feature is open to all players who are using the new RuneScape Authenticator to help ensure the security of your items, as well as Bank PIN support. I've never had a problem logging in with authenticator before but since it works for everything else it has to be a bug with RuneLite **Environment. how can i remove my authenticator? My phones broken and i cant accses the 2fa, head hunter posted a topic in Handled. Disabling the Authenticator. fine annoying but w/e so i go to do that but the app's code doesn't work in the runescape thing the way it should. Tap Sync now. 3. If so, PLEASE just tell us. That is honestly all that we need. This algorithm can be used both on supported mobile devices and in desktop implementations. There are links to support pages for some of the more popular authenticator apps at the bottom of that support page.There is more general advice on setting Authenticator up on a phone here:https://support.runescape.com/hc/en-gb/articles/206811835, New comments cannot be posted and votes cannot be cast. Here is a quick guide on how to fix this issue. - posted in Support: Over the past few months, I have seen the same problem from the Google Authenticator Application come up over and over again. A subreddit dedicated to the MMORPG RuneScape. Log in here to access your account for RuneScape and Old School RuneScape. To check if RuneScape Authenticator is active and protecting your account, access the lobby to see if you can see a tick on the Authenticator icon: The authenticator icon will show a tick when it's active That is, it is suggested that the email be tied to a mobile device either by texting or a call before a new computer can gain access to said email. Google only supports authenticator with android where I can sync the time. Head here if your Authenticator code is not working. I use winauth for the authentication. Authenticator not working? Can't Log In? Both the time and timezone have to be correctly set on your phone. Ty for help guys . The recent visitors block is disabled and is not being shown to other users. Log in to your account. To make sure that you have the correct time: Go to the main menu on the Google Authenticator app Click Settings Click Time correction for codes Click Sync now On the next screen, the app will confirm that the time has been synced, and you should now be able to use your verification codes to sign in. RuneScape now features more ways to play, brand new skills and over 200 gripping story-driven quests. Hopefully this guide helps you guys set up your RS authenticators, providing security to your account. Password: This field is required. Depending on your email provider this can sometimes take a couple of hours. Players are required to set up the Authenticator in order to … Same Gielinor - Incredible graphics. If you don't have access to your registered email address, please recover your account and then follow the steps. When it didn't work I downloaded a new authenticator app called 2FA Authenticator and it worked for RuneScape as well but again not RuneLite. To keep your account as safe as possible, we do not recommend removing the Authenticator unless you really need to. I've tried on the RuneScape … Setting the Authenticator - Desktop/laptop (Authy) – Support. I'm trying to set up the authenticator for the first time on my account and I keep getting messages below where you enter the code on the website saying: "If you are sure you entered the correct code, please check the clock on your phone is set to the correct time." 43% Upvoted. OS: Windows RuneLite version: RuneLite for Windows (64 bit) The RuneScape Authenticator is an additional layer of protection players can utilise on their accounts. Download RuneScape Client. This thread is archived. To disable the authenticator, click on the \"disable authenticator\" link. RuneScape now features more ways to play, brand new skills and over 200 gripping story-driven quests. Runescape authenticater code not working. There is more general advice on setting Authenticator up on a phone here: does this mean i will never be able to play on this account anymore? Picture Guide: The warning players get if they do not have Authenticator active on their account. Full Grand Exchange support is now available in the RuneScape Companion App, so you can buy and sell items on the go! 4. Look at your average player age and talk to us like the adults we are. The client rejected the code and said it was incorrect. If you got a new phone and you're switching between Android devices, you can move your existing Authenticator codes from your old phone to a new one. Is working from home not optimal to the point where we are seeing what we are here? This field is required. If you got a new phone and you're switching between Android devices, you can move your existing Authenticator codes from your old phone to a new one. There are links to support pages for some of the more popular authenticator apps at the bottom of that support page. If the QR code doesn’t work please click on ‘Can’t scan the code?’ and follow the steps . 2021-03-10 14:39:44 @j0hnnydizzle @RuneScape my games keeps freezing mid game, is there any problems your end before i … So what do I do? Check Authenticator is active. Setting the Authenticator - Mobile Device. I've tried it multiple times. 6 That is, it is suggested that the email be tied to a mobile … Now I know my phone is set to automatically track my time zone and whatnot. Posted: (2 days ago) If you'd like to set up the RuneScape Authenticator for your Apple or Google account please set a login email first. I'm trying to set up the authenticator for the first time on my account and I keep getting messages below where you enter the code on the website saying: "If you are sure you entered the correct code, please check the clock on your phone is set to the correct time.". share. Jagex sends an email containing a link to disable the authenticator to the email address registered for that account. When you buy a new phone, it is recommended to transfer your RuneScape authenticator to the new one. Making a new request will invalidate any previous requests, even if you haven't received them yet. Posted: (2 days ago) Free and available to all RuneScape players, in the main game and on Old School, the RuneScape Authenticator is the new way to protect your account, giving it an additional layer of protection against unauthorised access. It was working perfectly for the past few months but now its not working for some reason. Check your registered email address and follow the steps to continue with the Authenticator removal. It's account security week and you can reap the benefits of having a bank pin and the authenticator enabled. Play RuneScape on Windows, Mac or Linux and experience jaw-dropping visuals, lightning fast performance and an expansive viewing distance - or continue your adventure on the go with upcoming iOS and Android support! As i cant get any answer from @JagexSupport on twitter and no good answer on the website im trying here. Log In. If a player for whatever reason does not have access/ or receive emails to the registered email address of one account, then it is not possible to disable the authenticator. I've went through that and there is not the option in the iOS app. When it didn't work I downloaded a new authenticator app called 2FA Authenticator and it worked for RuneScape as well but again not RuneLite. Tap Time correction for codes. I forgot my password I forgot my log in name/email address I can't use my Authenticator to log in I don't see the option to log in using Google or Game Center I am having other problems logging in I forgot my log in name/email address I can't use my Authenticator to log in I don't see the option to log in using Google or Game Center I am having other There's some advice on how to fix this sort of problem here:https://support.runescape.com/hc/en-gb/articles/207051085It's usually an issue with the time being used by the Authenticator app on your phone. I've never had a problem logging in with authenticator before but since it works for everything else it has to be a bug with RuneLite **Environment. 44.05s, wasn't able to get a better time because I got locked out from trying to disable authenticator too many times. The direct way is to disable Authenticator first and then re-download the authenticator app on your devices and re-enable it. The RuneScape Authenticator is an additional layer of protection players can utilise on their accounts.It replaces the Jagex Account Guardian (JAG), by using an RFC-compliant time-based one-time password (TOTP) compatible with Google Authenticator.This algorithm can be used both on supported mobile devices and in desktop implementations. First of all, this is only for the Google authenticator application. my phones broken where i have the app for the 6 digits? Hopefully this guide helps you guys set up your RS authenticators, providing security to your account. OS: Windows RuneLite version: RuneLite for Windows (64 bit) I tried multiple times to type in my code, but even when the code refreshes it won't work. NightmareRH's Production Presents Runescape Authenticator Is Bugged? It is highly encouraged that the email associated with the account require two-step authentication so that the RuneScape authenticator can not be easily removed. pls help EDIT: Didnt ge it fixed but i decided too start using my phone from now on. hide. Tap Settings. Tell the TRUTH. Log in here to access your account for RuneScape and Old School RuneScape. Setting up the RuneScape Authenticator. is quick and easy, and is done via our website. RuneScape Authenticator - News - RuneScape. Depending on your email provider this can sometimes take a couple of hours. so i went into stronghold of security to get loot and it said you need 2a authentication to loot here. If you have received the email but the link to disable authenticator isn't working, try the following: Copyright © 1999 - 2021 Jagex Ltd. 220 Science Park, Cambridge, CB4 0WA, United Kingdom, Use of this website is subject to our Terms & Conditions, Today I was trying to play DarkScape and it asked me for my Authenticator code, so I got my phone and typed it in. Same Gielinor - Incredible graphics. This field is required. My computer has always asked me to type in Authenticator codes about every week or so whenever I try to play RuneScape (even though I check the "trust for 30 days" option), but that's not the problem. The RuneScape Authenticator is an additional layer of protection players can utilise on their accounts.It replaces the Jagex Account Guardian (JAG), by using an RFC-compliant time-based one-time password (TOTP) compatible with Google Authenticator.This algorithm can be used both on supported mobile devices … This algorithm can be used both on supported mobile devices and in desktop implementations. Log In. Jagex is not responsible for the content of the app and players using it do so at their own risk. It's usually an issue with the time being used by the Authenticator app on your phone. Including deactivating authenticator, which I don't get the email from jagex to do so. This system works for both Old School RuneScape and RuneScape 3, unlike the JAG did previously. I've tried to do everything I could. Microsoft authenticator app is not working on my new phone I had Microsoft teams in my job and I logged on using the Authenticator app on my work mobile. Making a new request will invalidate any previous requests, move your existing Authenticator codes from your old phone to a new one, set a new registered email onto your account, Setting the Authenticator - Mobile Device, No valuable items have been left in your backpack (please place them in your Bank, Copy and paste the link into an incognito browser and follow the steps. The instructions below are intended as a guide only. … Not only were they able to successfully do so, I never received a notification on my email that my Runescape account was registered to that there was a request to change the email address, password, or remove the authenticator. It is highly encouraged that the email associated with the account require two-step authentication so that the RuneScape authenticator can not be easily removed. Free and available to all RuneScape players, in the main game and on Old School, the RuneScape Authenticator is the new way to protect your account, giving it an additional layer of protection against unauthorised access. Privacy Policy and Cookie Policy, If you got a new phone and you're switching between Android devices, you can, If you're unable to access your account settings head to '. Runescape Authenticator will not work, i cannot remember the email to my account, and my phone got reset with the app on it and cant log in? It replaces the Jagex Account Guardian (JAG), by using an RFC-compliant time-based one-time password (TOTP) compatible with Google Authenticator. Authenticator Not working (iOS) So, im kinda new to this reddit forum. What is the Authenticator? i removed your client because i got cleaned, and now i … Log in with Google Log in with Apple Log in with Steam Log in with Facebook Steps to resolve this issue: 1. Don't forget to follow these steps to set up the Authenticator again. To keep your account as safe as possible, we do not recommend removing the Authenticator unless you really need to. The RuneScape Authenticator is an additional layer of protection players can utilise on their accounts. Your … save. report. Authenticator. Google Authenticator Code Not Working? Make sure you're checking the correct email address. Second, this is in regards to having it set up already to provide access codes, but the codes being incorrect. Jagex sends an email containing a link to disable the authenticator to the email address registered for that account. Head here if your Authenticator code is not working. I'm able to log in to my Runescape account but I can't play due to the authenticator locking me out with no way to reset it due to losing access to the Google account. I got a huge problem with my Authenticator for RS. Check your Email Account Settings to see a hint to your registered email address. I have also read that by going to "settings" and syncing the app with my clock will fix it, but when I select that option it loads for a couple seconds then says that it's already synced. Email / Username: This field is required. Check Authenticator is active Make sure your Authenticator is active. That way I don't feel like shit. It replaces the Jagex Account Guardian (JAG), by using an RFC-compliant time-based one-time password (TOTP) compatible with Google Authenticator. Otherwise, before turning off your Authenticator please ensure that: Disable the AuthenticatorTo disable the Authenticator follow these steps: Go to the Authenticator tab in your account settings, If prompted for your Authenticator code select 'Lost your Authenticator? So, how does it work? Setting up the RuneScape Authenticator is quick and easy, and is done via our website. Head to your Authenticator account settings. Open the main menu in the Google Authenticator app. Password: This field is required.