That way you are not refusing to accept Paypal and not trangressing any eBay rules. You should have collected cash when the buyer picked up the item. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Send him an email with a "drop dead" date. yes never take paypal for collection - also if a buyer does pay by paypal you have to dispatch by trackable means within 7 days. Or you can request their contact details and ring:If they don't make contact within xx date suggest you refund their payment and put a message in the box to ask them to contact you wtihin 24 hours or you will need to relist as you no longer have space to store!Give them a deadline for collection and if they don't resond or collect, issue a full refund of the original purchase price.If you want to recover your selling fees you will need to send a transaction cancellation request through the resolution centre.If they accept the request the transaction will be cancelled and you will get your fees back.If they ignore the request, you can close it yourself after 7 days and still get your fees back.
Obviously if they don't want it until April you cannot do this. Not sure how long other carriers hold on to the item before they ship it back to you as undeliverable. No, the buyer does not get a strike. Give them a deadline to make contact/collect. Hopefully someone else here will post about getting your ebay final value fees back and any other issues. A signed receipt will not suffice. I always put in the listing that the buyer must make contact within 48 hours to arrange a collection date/ time, and that failure to do so may result in the item being relisted or a storage charge of £3/ day being added to the item total.
Finally, has he paid? First off asking for payment in 3 days and pick up in 7 is not a sensible option as ebay give buyers 8 days in total to pay and it is always sensible to have two weekends in your pick up scheduled time. Options.
If the buyer looks at the item when they arrive to pick it up and decide they don't want it/like it/it is not what they thought they are free to walk away without penalty. But since you didn't, and you have no proof of delivery, PayPal is holding the funds for 21 days.
Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Print; Email to a Friend; Report Inappropriate Content; on 06-11-2012 5:41 PM. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}
Prior to that buyers were prone to wait a week or so to get in touch, and then want to collect another week or so later (aka, taking the mick). It was a low value item. Highlighted. Therefore if you get an unscrupulous buyer they could go home and do a credit card chargeback. Report Inappropriate Content (1,085 Views) Comments (0) Answer. 18,596 Views Message 3 of 20 3 Helpful Reply. The post office usually holds items for pick-up about 14 - 15 days. But that is by the by - collection is cash only - non negotiable.
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Once you get the item back, I'd refund the buyer, less shipping costs. How do I prove that the buyer has Prior to that buyers were prone to wait a week or so to get in touch, and then want to collect another week or so later (aka, taking the mick).As for asking for cash on collection only, it is quite simple - if they insist on paying by Paypal I insist on shipping using a fully tracked and insured method of shipping (for which the buyer will of course pay). Contacting them several times within the first 3 days and demanding contact by the next day is probably the reason they paid with Paypal knowing that you cannot now open an unpaid item dispute. If no response to messages and they haven't paid, open an Unpaid Item Dispute:You have no protection through PayPal for items that are collected. It's best to put a timescale within the description if you need to get rid quickly as some sellers have waited weeks and even months!They will also get a copy of yours. If they want to send a courier then that's a big No No!If they haven't paid, then suggest they pay cash when they pickup. As you then can't provide a tracking number to prove delivery and/or proof of posting, the buyer will be refunded.