LG absolutely cares and we confidently stand behind our products. Return & Shipping Details . Per instructions, it's supposed to be every 3min, but seems more frequent. Unit itself works. There is a light hiss, but that’s pretty typical. 3- once fixed it has been fine. Fortunately, I hadn't picked it up off the floor, so it did not drop. All Rights Reserved Last few ones I have had have been basically same model only older and never really any problems. https://www.lg.com/us/air-conditioners/lg-LW1214ER-window-air-conditioner We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Services limited to certain languages. Email: https://www.lg.com/us/support/email-appointment If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at So far the ac seems good as far as ac's go, but what is terrible is the smart thinq app.

I could not blame UPS for this, as the box was too thin material. Google home works with it to turn it on and off only but no control with the app. We left the first one in our old home, but was working great after 5 years.

We are sorry to hear that your unit is not functioning as designed. Not a huge issue, I just gently straightened them out. It cools a really large bedroom (appx. Finally got the case in the window. *The Energy Guide label estimates how much energy the appliance uses, compares energy use of similar products, and lists approximate annual operating costs. Again, not horrible, but disappointing. That was kind of cool.

3.9 out of 5 stars 2,980 ratings #1 Best Seller in Window Air Conditioners. Find pictures, reviews, and tech specs for the LG LW1217ERSM 12,000 BTU Smart Wi-Fi Enabled Window Air Conditioner First, Packaging was HORRIBLE. The Dry Air Flow of 265 listed for the product in CFM (cubic feet per minute) is the velocity at which air flows out of the air conditioner...^IFV Easy set up and easy installation.

Easily cooled down my 650 ft apartment in about 30 mins in 100 degree heat. As an Amazon Associate this website earns from qualifying purchases at no extra cost to you. On the upper rail, where the side panels go in and bottom sash drops onto - IT WAS BENT!!! All Rights Reserved

Replaced a 4 year old 10k Frigidaire window unit. Doesn't work at all!

Twitter: @LGUSSupport LW1217ERSM SKU: 5890358. I would but this again and again I am very pleased.This replaced an earlier LG that lasted for about 7 years. If you have additional concerns or questions, you can contact our Customer Support by any of the below options:

Get a Sample. Love the WiFi controls that I could turn on the unit remotely before arriving home.

Doubt anyone would ever be disappointed in this model or future versions of the same thing. Understandably this is frustrating. All Rights Reserved Customer rating. Window Air Conditioners - to efficiently cool indoor spaces without obstructing your interior design. Facebook Messenger: https://www.facebook.com/LGUSA/ Can control temp with LG app, but very slow to load. It is up to preference as to which fan speed is best for you. This LG LW1217ERSM air conditioner has average efficiency, and uses more energy than comparable models. Was $489.99. Both the LG and Frigidaire models have similar specifications, including 12,000 BTUs for cooling up to 550 square feet and remote control, which seems to be becoming a more common feature in larger AC units. Sold Out. Email: https://www.lg.com/us/support/email-appointment The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ Up to 24 hours of operation time can be set, your air conditioner turns off when you plan it to.If the power cuts off, your unit resume its previous operation shortly after the power is restored.This window unit comes with our simple and convenient installation kit.The Clean Filter LED lights up to notify you that the filter needs to be cleaned.Maintenance is easy: simply remove the filter and wash it. The CES Innovation Awards are based upon descriptive materials submitted to the judges.