If your performance does not meet standards u will be placed on performance evaluation which could result in termination. Didn't really like the type of people who worked there or the environment of the workplace.Everyone seems kind but leadership is a little overwhelmed. I didn't feel secure, it seemed like jobs were about to be cut so I left. Customer Service Support Back Office (Former Employee) - Dublin, OH - December 13, 2018 I actually really liked the work and most of my co workers.
Connect With Fiserv. Rights Reserved The time I was there, I had to ask for assistance too many times, due to lack of training; not a good place to work.Its not terrible but commitment fails come easy and they change the authentication procedures frequently and then fail you cause you make mistakes and dont take into account how many calls your taking during busy season DEC and Jan can take up to 1000 calls easy but if you have three commitment fails you are fired yet metric is impossible because no one takes into account the amount of calls compare to amount of errors you constantly are under the gun.. you can go years with nothing cause you have managers who dont give a dam and the put you under a new one who walks the line and bam your job is gone. Such information may include The User's name, The Client's company's name, The Customer's personal or company email address or other contact information. The average Fiserv salary ranges from approximately $26,000 per year for Bilingual Customer Service Associate to $89,819 per year for Senior Customer Service Representative. Some room for advancement but not too accepting of minoritiesI loved working for fiserv for the fact they offered outstanding benefits that should never be passed up.
94.0% . Greater Detroit Area. My advice: Be prepared to be treated as an adult in this highly successful company, and they will treat you well in return.They have a lot of procedures and rules. It's hard to get time off and HR changes the rules for using the time you do get every year without just cause.Although it is a good company to work for they have several orgnanizational issues, including keeping the company relevant and willing to work at the fast pace of todays modern technological needs, and systems etc.They treat you like you're in kindergarden not trusting you to do your job. Pissed Consumer © 2020 All Our community is ready to answer.What is the work environment and culture like at Fiserv?How long does it take to get hired from start to finish at Fiserv? They do mass firing and then hire temps which 95 percent never even hit the floor. What happened? The job itself is not too hard but it can get boring. 1.6 Terms of Service Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. The only part I don't like about it, is that there is a lot of sitting involved. They increased their starting pay after I left. When asking for assistance to advance, all I received was a big run around.Fiserv (First Data) is a great company to work for. You can call Fiserv at (262) 879-5000 phone number, write an email, fill out a contact form on their website www.fiserv.com, or write a letter to Fiserv, 255 Fiserv Drive, PO Box 979, Brookfield, WI, 53008-0979, USA. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. My pod mates were fun and always there to assist anyone. This includes any copying, reproduction, modification, republication, uploading, posting or directly or indirectly sending any Materials (or portions of Materials) in any form or by any means. Your performance also factors your schedule. 1.0 And when one is advanced, it's usually from a separate department.Managers don’t take calls unless they absolutely HAVE to.
Good pay and benefits.High turn over rate company is a joke flat out benefits expensive no job security so you could be out of a job anytime oh yes and they just fired a whole customer service department glad I left before this never trusted this companyI tried to get accommodations for my medical issues and was not helped, even with a doctor’s note.